Accessibility

Below you will find explanations on accessibility at Gessnerallee and information on how to contact us if you have any questions. Barrier-free access to the house, the website and the programme is important to us. That is why we are constantly working with the team, artists, graphic designers and programmers to improve accessibility at all levels.

We are aware that we have some work to do with regard to some accessibility requirements and that we have not (sufficiently) considered certain perspectives. We would therefore be delighted if you would like to give us feedback on your experiences with our accessibility offerings.

As some productions are in the process of being created when the programme is published or are even being performed by us for the first time, information on events is constantly updated on the corresponding event pages.

The agents for diversity, Ramona Unterberg and Manuel Gerst, can be contacted at the following e-mail address for questions about accessibility: barrierefreiheit@gessnerallee.ch. The emails are read regularly from Monday to Friday between 10 am and 4 pm. On event days, the mailbox is checked up to one hour before the start of the event.

At the Gessnerallee, wheelchair spaces and beanbag seats are available for all performances and concerts (e.g. for audience members with chronic pain).

These seats can be freely booked in advance in all price categories under ‘wheelchair seat’ or ‘beanbag seat’. Especially when performances are almost sold out, we ask you to leave the seats with beanbags free for people who are dependent on this form of accessibility.

If you require another alternative seating option (e.g. a chair with a cushion), please contact us in advance.

People who accompany people with disabilities to a performance receive a free ticket. This can be booked in advance under the ticket category ‘No price’ (for accompanying persons for visitors with disabilities, persons with residence permits S, N, F and children under the age of 12).

Assistance dogs have free access to the theatre.

On the event pages, we draw attention to various potentially stressful content that can have a triggering effect on some people. Transparent communication about this allows potential visitors to decide for themselves whether a performance is accessible for them.

We are aware that some content without content notes can lead to those affected no longer feeling safe, as this content can have an offensive, disturbing, stressful or even retraumatising effect.

As there is a very wide range of potential triggers and it is not always possible to consider and include all of them, we would like to offer you the opportunity to enquire about specific triggers with us in advance.

We encourage you to contact us and ask whether certain incriminating content will be addressed, shown or performed in one of our performances. All you need to do is send a short email to barrierefreiheit@gessnerallee.ch, for example, which does not require any special wording and can consist of just one question.